Live operational status of all Quantix AI systems. Uptime data reflects the past 90 days.
Past 90 days · View incidents
Claude Sonnet/Opus LLMs + LSTM/GRU neural networks — signal generation <10ms, multi-strategy execution across 5 exchanges
Real-time price feeds from Binance, Bybit, OKX, Kraken, and Coinbase — aggregated and normalised for AI model input
Order routing to exchange APIs with <45ms latency — handles trend following, mean reversion, triangular arbitrage, and grid trading
Hard-coded safety layer — -5% daily circuit breaker, 20% max single-asset exposure, stop-loss enforcement, and position sizing limits
Web-based subscriber portal — live P&L, daily profit credits, subscription management, KYC status, and withdrawal requests
3-of-5 multi-sig cold wallet authorisation, AML screening, 7-day settlement pipeline — processes profit withdrawals and principal returns
Automated on-chain deposit monitoring for USDT (TRC-20/ERC-20/BEP-20), BTC, and ETH — confirmation and subscription activation pipeline
UK MLRs 2017 & POCA 2002 compliant verification pipeline — identity checks, sanctions screening (HM Treasury / OFAC / UN), and SAR reporting
RESTful API serving subscriber dashboard, analytics, subscription management, and exchange connectivity — 256-bit encrypted, TLS 1.3
Transactional emails — subscription activation, daily profit summaries, withdrawal confirmations, 2FA codes, and compliance alerts
Claude LLM → Strategy signal generation
Signal → Exchange order fill confirmation
Subscriber dashboard API endpoint response
No incidents reported. All systems operational.
No incidents reported.
Incident fully resolved. Binance API latency returned to normal. No subscriber capital was affected and no trades were missed.
Fix applied — order routing fallback to Bybit and OKX engaged automatically. Latency dropping. Monitoring stability.
Root cause confirmed as Binance API degradation on their end (confirmed via Binance status page). Quantix AI multi-exchange failover engaged. No orders lost.
Monitoring detected elevated order routing latency on Binance connection (avg 820ms vs normal <45ms). Investigating cause and engaging failover procedures.
No incidents reported.
Dashboard performance fully restored. Cause: AWS London region brief degradation affecting our primary CDN edge. Auto-failover to GCP secondary completed. No subscriber data affected.
Traffic rerouted to GCP secondary and Azure tertiary. Dashboard response times returning to normal. Monitoring.
Reports of slow dashboard loads in Europe. Average response time elevated to ~2.1s (normal: ~124ms). Trading engine unaffected — only subscriber portal impacted.
No incidents reported.
Quantix AI Technologies Ltd. operates on triple-cloud infrastructure (AWS UK/EU, Google Cloud Europe, Azure UK South) with automatic failover. The trading engine, risk controls, and order execution systems are monitored 24/7 by our London operations team. Planned maintenance is performed during low-volatility windows (typically Sunday 02:00–04:00 GMT) with advance notice to all subscribers via email at least 48 hours beforehand.
